According to a 2021 Gallup Report, only 36% of American workers are engaged in their workplace. Imagine the productivity of our country if we could improve upon the 64% of the unengaged workforce.
Gallup measures employee engagement by asking random samples of the working population about specific workplace elements that link to many organizational outcomes, including profitability, productivity, customer service, retention, safety, and overall wellbeing.
The elements of engagement include clarity of expectations, opportunities for development, and opinions counting at work. In short, engaged employees are involved in and enthusiastic about their work and workplace.
Gallup has created the Q12 Index, which is based on more than 30 years of in-depth behavioral economic research involving more than 17 million employees. Through rigorous research, Gallup has identified 12 core elements — the Q12 — that link powerfully to key business outcomes. These 12 statements emerged as those that best predict employee and workgroup performance. Companies who asked their employees the Q12 as questions, measured the answers, and implemented actions to improve upon the outcomes saw dramatic increases in their employee engagement and overall business productivity.
Q01. I know what is expected of me at work.
Q02. I have the materials and equipment I need to do my work right.
Q03. At work, I have the opportunity to do what I do best every day.
Q04. In the last seven days, I have received recognition or praise for doing good work.
Q05. My supervisor, or someone at work, seems to care about me as a person.
Q06. There is someone at work who encourages my development.
Q07. At work, my opinions seem to count.
Q08. The mission or purpose of my organization makes me feel my job is important.
Q09. My associates or fellow employees are committed to doing quality work.
Q10. I have a best friend at work.
Q11. In the last six months, someone at work has talked to me about my progress.
Q12. This last year, I have had opportunities at work to learn and grow.
Whether you’re a business owner, CEO, manager, or lowest ranking person on the totem pole, how can you utilize these 12 statements to improve yourself and your work environment?
Live The Pursuit of Growth